| Dan and Lynn Olszewski wrote on 5/6/2005 5:48:58 PM: |
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Lynn and I found it a pleasure to deal with Eric from 950 miles away, purchasing our ’90 GL1500 over the Internet from Asheville, North Carolina. What a great guy to work with. Thanks again for being so helpful, taking the time to show us all of the controls, and working with us as we found our way having all of the money for the purchase. It’s great to find the exact bike you want, and having the person selling it is so honest and helpful to work with. Besides all this it was fun driving across country to trailer it back home to the Blue Ridge Mountains. Eric, please let us know when you are riding in the area. |
| Preacher Don Allen wrote on 5/6/2005 5:49:53 PM: |
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My thoughts about Eric are from a different view point. I found the Lord Jesus five years ago at the age of fifty-five. Since then I have pastored a small biker church in Lindale Texas. The first time I was in Eric's shop I was treated as a customer in a manner of which I had rarely ever been. I was made to feel as though I had been a friend of Eric's forever. Over the years I have mentioned things about ministry and have always received incouragement and a listening ear from Eric. I can drop in any time with something that needs fixing and 99% of the time it's done while I wait. He can find parts whenever I can't. I just want to convey that this man is a man who loves his family and his friends and I believe he goes out of his way to invite new customers into his circle of friends. When I deal with or just visit with Eric, I know that I am in the presence of a good Christian man. God Bless you Eric and your family. |
| Curtis Hutson wrote on 5/6/2005 5:50:40 PM: |
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I was referred to Eric by a friend who said he had the best tire prices. Eric was fast and professional in mounting the rear Avon for my Valkyrie. I looked at the bikes he had for sale while I was there and ended up buying the Magna this week. Eric was very good to deal with while we negotiated the sale. Even though I am from the Dallas area (65 miles away) Eric treated me like I was from his home town from the very first time we spoke. I will not hesitate to do business with him in the future. Thanks Eric |
| David Craft wrote on 5/6/2005 5:51:33 PM: |
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Eric has done service on two goldwings for me and I would not let anyone else touch my bike. My son recently purchased a 86 454 ltd which is just as good as Eric said it was. He has some great accessories and what he does not have he can get. I will continue to do business with Eric and would and have recommended him to friends, family or a stranger off the street. Thanks Eric |
| John Pierce wrote on 5/6/2005 5:52:12 PM: |
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I recently purchased a Suzuki GS850L From Eric and I am very pleased with the customer service and attention to detail.He was very helpful. Even waited for me to come out the next day even though he had already made plans for the weekend. He postponed a bike trip. I would recommend and have recommended him to alot of my friends. He's a Very Friendly guy and I wish him all the luck in the world. Thanks again Eric |
| Linda Twyman wrote on 5/6/2005 5:52:48 PM: |
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Well today I rode about 200 Miles on my Intruder, It did great. The only thing I am having trouble with is my front brakes. I have had several look at them and they all say I need new front brakes put on. Can you give me some ideal what that would cost to get that taken care of. But the bike is doing so well and it fits me great for a short person. Thanks Eric for all your help. Thanks Linda Twyman |
| David Renegar wrote on 5/6/2005 5:53:28 PM: |
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Once again, it was a great pleasure doing business with Eric. I bought my Valkyrie October 2003 from Eric and that was such a pleasure I wouldn't go anywhere else to get my new front Avon Venom X tire. (Even though its 40 miles one way)I was in and out in under an hour, even though Eric had several customers coming and going that he had to take care of in between mounting the tire. It always a pleasure doing business with a pro and fellow rider. Thanks again Eric. |
| Melissa Murphy wrote on 5/6/2005 5:54:02 PM: |
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Honda Relex 250 Eric, After the rain cleared and I got over the flu, I took the bike out for a spin last night. (Just in a empty parking lot) Man is it nice! I can see I'm going to have a blast on it!! I can't wait to take my motorcycle class on May 1st and 2nd. Thanks for all your help in making this transaction the best experience. Your emails were friendly and your words were the truth. You are truly a man of your word. Thanks again for everything! |
| Jeremy Haning wrote on 5/6/2005 5:54:32 PM: |
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I want to send my thanks to Eric for selling my VL800 Suzuki,I just cant believe how fast he sold it,in a record time of 3 hours!!!!! Thanks again, and look foward to doing more buisness with you in the future!! |
| Damon and Corinna Townley wrote on 5/6/2005 5:55:07 PM: |
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We just purchased a yamaha pw50 2003 from Eric and we were treated like we had known him forever. The customer service was the best we have had in a very long time. We live about 1.5 hours from his shop and I would drive that anytime to get the service we got. Looking forward to working with him. Thanks Eric appreciate your time and effort. |
| Richard Ulrich wrote on 5/6/2005 5:55:34 PM: |
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I placed a request on a Delphi Forum for a passenger seat for a Valkyrie, and met Eric through a few helpful and pleasent emails. He had just the accessory I needed, and went out of his way to make sure I had it for a charity ride this Sunday. A fine Christian man and a pleasure to do business with. It's been my honor to meet him. I reside in Buffalo, NY but it's like he's a next door neighbor. God Bless! |
| Matthew Hulsey wrote on 5/6/2005 5:56:03 PM: |
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I've been doing business with Eric for many years and have purchased many bikes, accessories and parts. I recently bought a Yamaha YZ426F, which is great! I would recommend Howell's Cycle to anyone. Thanks for such great service. I look forward to doing business with you in the years to come. |
| Walt Roman wrote on 5/6/2005 5:56:34 PM: |
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I found the linc to Howells Cycle through the GL1800.org web sight. When I contacted Mr. Howell about a price for the Corbin master saddle for the 1800 his was the best price I had found. I sold the 1800 and bought an Indian Vintage and needed a dual seat and called Mr. Howell and he hooked me up. Anyone can give a good price and lousey service. Mr Howell never failed to to what he has said and he can always be reached by phone. I would not hesitate doing business again, a real gentleman--rare in todays business market. Walt Roman -- Central PA |
| Terry Penn wrote on 5/6/2005 5:57:29 PM: |
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Just picked up my 02 Goldwing from Eric's. Had him install the Rivco Illuminators, an accessory plug in the left faring pocket, a cup holder and fix the crummy Honda trunk latch. Quality workmanship as always. Previously had him install fog lights, chrome cowl and a Tulsa Belly pan as well as service the bike. Picked up a set of Frogg Toggs while I was there. Until next time, Thanks E-man. |
| John Hashem wrote on 5/6/2005 5:58:09 PM: |
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My experience with Eric in purchasing my BMW R1200 C has been nothing short of fantastic! I live more than a thousand miles from him so I never got to see the bike; had to rely on his description and answers to my questions. Also, I had to send the money without having the bike. Eric made the process very simple and alleviated any concerns I ever had. The transaction was flawless and his service impeccable. The bike is great! Thanks Eric! |
| Don Barker wrote on 5/6/2005 5:58:38 PM: |
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In a financial strait, I turned to my good friend, Eric, to see if he'd be interested in selling my beloved '01 1800 and matching trailer. This was like parting with a member of my family. But Eric treated me like a family member,like a bro., and went to work for me! The same day that I delivered it to him, he had 15 pictures of it on his personal website and had it posted on several sites, boards and classifieds, throughout the internet. Well, his effort, reputation and customer base returned immediate success. My beloved Wing and trailer were sold, with cash in hand, to a man of God, within 6 days!All I can say is Thank You Eric and Praise God for the blessing of knowing you. We'll ride again together, you, dad and me. Thanx again my friend! |
| Wayne Romeis wrote on 5/6/2005 5:59:12 PM: |
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Eric: My 1998 Goldwing I bought from you is GREAT! Never bought something this expensive without seeing it. The bike was everything you said. Working with you on this sale and the accessories you provided was truly special. Your picture should be in the dictionary under "customer service". If all people and businesses were as genuinly nice and as honest as you, there would be no complaint departments. You treated me as a friend, more than just a customer. I rarely recommend businesses to anyone unless I am truly impressed. I would recommend you anytime. Thanks. |
| Scott and Sherrie Zupancic wrote on 5/6/2005 5:59:40 PM: |
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We drove from Denver Co. to purchase a Suzuki DRZ from Eric that we had found on the internet. Realizing it was an 1800 mile round trip, we were concerned with what condition the bike truly was going to be in. We found it to be just as Eric decribed, in excellent condition, better then anything we had found here in Denver. Eric was honest, fair, pleasent, polite and friendly. We are still keeping in touch and doing business with him. We feel that if ANYbody at ANY distance needed to work with this man they would be completely satisfied. |
| Thomas Spears wrote on 5/6/2005 6:00:14 PM: |
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Thanks Eric for your time and patience on making a deal with me. You had exactly what I was looking for, and the fact that you made arrangements with me on your day off says plenty. I love the bike and encourage anybody to do business with you. I only wish I were nearer your location in order to do more business with you myself. |
| Mike & Cindy Hopkins wrote on 5/6/2005 6:22:28 PM: |
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We purchased a 1991 Harley Davidson from Eric, We drove 12 hours from Missouri to Texas to pick up this bike, and we love it. could not be happier. Thanks again Eric. |
| Alan Fannin wrote on 5/6/2005 6:22:56 PM: |
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Eric, thanks once again for the excellent service and MORE than fair price when helping with my tire problem today. There aren't many folks like you around anymore and I for one appreciate your help and attitude. |
| Teresa Smith wrote on 5/6/2005 6:23:28 PM: |
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My Husband took me into Eric's shop 3 years ago when we bought our first Goldwing togeather.It seemed like any other fix it shop and I had no idea what all the excitement was about when he and his friends talked about "ERIC'S CYCLE SHOP'It took a couple of visits and then I started finding cool stuff for our Bike. Eric has always been great at finding anything we've wanted.Our Bike has over two hundred thousand miles and Eric has kept it purring like a kitten.We have never been disappointed with anything we have purchased from him.I now know what is so great about Eric's shop ,not only can you get anything you might need for your Bike,but you get the feeling that you are important to him as a customer,he takes time to answer all your questions,and above all he is a good person,that makes you feel like a friend. |
| Homer Smith wrote on 5/6/2005 6:23:58 PM: |
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Just had to write. Eric has been taking care of my 95 1500SE for 3 years now, and has ALWAYS given me the best service and prices I could ask for. He's the only man allowed to take care of my bike. It now has 204K miles on it, and still runs like a new bike. Yesterday, we bought a 2000 1500SE with trailer through Eric, and are so excited, can't wait to pick it up when he gets it ready. Eric is even going to sell my 95 for me, and I know it will be taken care of for me, really nice to be relieved of that pressure. With his site, and contacts, I have no doubt Eric will sell it soon and for my price. I HIGHLY recommend Eric for any parts, service, or to buy/sell a bike. You tired of getting the run-around at bike shops, and getting a customer service person that has no idea what they're talking about, just trying to sell you something, anything? Go to Howells Cycle, you will be pleased. Thanks for all you've done over the past 3 years, Eric, and look forward to many more years of business with you. |
| Brett Ringger wrote on 5/6/2005 6:24:22 PM: |
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I bought a 1977 Yamaha 650 from Eric and am happy with the attention and service I received from Eric. He had an opportunity to sell the bike for significantly more money after I had made a deposit upon our agreed price, and he declined that offer to keep his word to me. I respect and appreciate that. |
| Todd Cooper wrote on 5/6/2005 6:24:55 PM: |
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I just purchased a 84 Goldwing from Eric. I had just dropped in to see what he had. He told me he would be getting a nice wing in soon. It sounded to good to be true, but it was everything that he had told me. We are very pleased with Eric and would recommend him for all your motorcycle needs. Since then I have ordered a book from him and he got it in a very timley manner. Thank you Eric for your help. |
| LC Raney wrote on 5/6/2005 6:25:21 PM: |
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I have shopped with Eric for many years and was always treated fair. Eric sold a 98 Honda Shadow for me in 6 hours. Another place tried for 3 months without success. Eric is good folks. |
| Dave Gale wrote on 5/6/2005 6:25:47 PM: |
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I HAVE BOUGHT AND SOLD BIKES TO ERIC AND HAVE ALWAYS FELT I GOT THE BEST DEAL POSSIBLE. HIS KNOWLEDGE, HONESTY AND THE FACT THAT HE LOVES BIKES SHOWS IN HIS EVERYDAY GREAT ATTITUDE. ERIC AND I WILL DO LOTS OF BUSINESS AND I FEEL I HAVE A FRIEND IN THE MOTORCYLE BUSINESS. |
| Matthew Houk wrote on 5/6/2005 6:26:14 PM: |
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I spent almost 2 years trying to get an '81 Goldwing running with no useful help from dealers and another shop. Eric gave me immediate, useful, knowledgeable advice and told me how to save money on the parts that I needed to get the Wing on the road.All of the parts that I need in the future, (and advice) WILL be obtained from Eric.He could have billed me just for all the time that I spent getting in his way and didn't! Eric is not only an honest and fair businessman (almost unheard of these days),but also is just a great person to know. I don't think that his treatment of customers is a business face; it's because he really IS that way!! Anyone needing anything motorcycle related should do themselves a favor and do all of their business with Eric Howell!!!! |
| Becky Vandigo wrote on 5/6/2005 6:26:41 PM: |
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I purchased a USED 1980 Honda 200 TwinStar from Eric last spring. My husband, Dale, found the bike on the internet and conducted all of the business thru e-mail and over the phone. Having completed the transaction, he went to pick up the bike , and felt confident that he knew all about the bike before he arrived. To his joy the bike was as we had discussed with nothing hidden and no problems with the transaction. The State of Louisiana required an extra piece of paper and Eric was kind enough to supply it even though he was not required too. It was a pleasure doing business with him and look forward to conducting more transactions in the future. |
| Michael Gillentine wrote on 5/6/2005 6:27:04 PM: |
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I have to agree with Mr. Cottrell, My part was shipped very fast.I will definitly use Eric in the future. |
| Jimmie Loyd wrote on 5/6/2005 6:27:29 PM: |
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I ride a 1992 Kawasaki Voyager and Eric's been taking care of it for about two years. He orders the parts and accessories and installs them properly. He helps me evaluate problems and get the right solution for me. He doesn't mind ordering anything the bike needs. If you're tired of the "don't care" attitude of the large bike shops, then you need to change to Howell: He cares about you and appreciates your business. |
| Scott D. wrote on 5/6/2005 6:28:04 PM: |
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Just received my '99 Triumph Speed Triple. Eric shipped it from Texas to Boston. I bought the bike based on some photos and a few conversations with Eric. This is normally a risky thing to do, but it is pretty obvious when you talk to him that Eric is a trustworthy guy. You can tell immediately. Thanks for everything Eric. It is a great bike, and it was an absolute pleasure doing business with you. |
| Travis Blalock wrote on 5/6/2005 6:28:33 PM: |
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I purchased a 1995 Honda Shadow "American Classic Edition" 1100cc. bike from Mr. Howell. This bike has always been a dream of mine to have since I have been a kid. Mr Howell treated me with respect and actually took the time to anwser all my questions unlike most people do with a 21 yr. I really enjoyed doing business with him and he seemed to actually honestly care about my best interest instead of just trying to make a sale. I just want to say thanks to Mr. Howell for making my dreams a reality. I would highly reccommend doing business with Mr. Howell because of his honest and careful nature. Thanks again Mr. Howell I love my bike!!!!!!!!! |
| Murray Byrne wrote on 5/6/2005 6:28:56 PM: |
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After finding my 97 Vulcan on Eric's website, I was further pleased to find a handy dandy photo album with a nice assortment of views of the bike. Since I was driving 750 miles to pick it up, this helped a lot in getting a good look at what I was buying. After a long drive, it was finally good to meet Eric and complete the deal with a nice smile and a deal on some riding goggles. Eric is a very pleasant bloke (guy) and would buy from him again in a heartbeat. He is especially nice to Australians. Good on ya, mate! |
| Ben Garrett wrote on 5/6/2005 6:29:21 PM: |
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Absolutely outstanding. Eric treated me like he had known me all my life. Well worth the 80 mile drive. I will definitely be back and will recomend Howells cycle to everyone I know. |
| Will Harrison wrote on 5/6/2005 6:29:43 PM: |
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Eric Howell has time and time again done an excellent job for me. Whether it is adding accessories or selling bikes for me, he has professionalism in everything he does combined with good 'ol boy small town service. |
| Richard Sjodin wrote on 5/6/2005 6:30:05 PM: |
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I bought a Honda Z50 from Eric a few months back. I'm satisfied with the transaction. Thanks. |
| Billy R Cottrell wrote on 5/6/2005 6:34:16 PM: |
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Eric is a one in a million type person. I am a first time bike owner and have asked him a million questions and have always been helped. Eric is extremely knowledgeable, very fair and HONEST in dealing with you. You can depend on him for help, advice and to steer you in the right direction. He has saved me money by telling me what I needed (in parts and motorbikes)rather than trying to sell me something that I would have been unhappy with. |
| Bob Shade wrote on 5/6/2005 6:34:51 PM: |
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I recently Purchased a '98 Valkyrie from Eric. I stumbled across an ad he had placed on the VRCC classified web page. While I've done buisness over the internet quite frequently, I was somewhat hesitant about the purchase of a bike sight unseen. My confidence started to grow when I found out he was selling the bike for a friend that had some mounting medical bills, and while willing to serve as an "agent" during the sale, I would purchase the bike directly from his friend. You have to feel comfortable with a man that will pass on his cut of the deal to help someone out. All my questions were answered promptly, with photos when necessary, and while there were comparable bikes available elsewhere, my buisness went to him inspite of the fact that I live 1200 miles from Van, Texas. Everything went exactly as planned, and I would rate myself as a Very satisfied customer. I would encourage anyone that has the opportunity to do buisness with Eric |
| Tim Goff wrote on 5/6/2005 6:35:19 PM: |
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I did some surfing on the net looking for the right Harley. I found one of the classified ads Eric had put out for a friend of his. I was amazed at how helpful he was and we also were able to take care of most everything thru the E-Mail. I am a very satisfied customer. I wish we had an Eric here in St. Louis. Thanks again for all the help. |
| Ron Lawson wrote on 5/6/2005 6:44:01 PM: |
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Eric is the best. You can trust him with your bike and know it will be taken care as if it was his. And when you see him out and about at the rallies and rides, he seems to always remember who you are. I try to get all my accessories for my 1800 from him...no waiting! Plus the ride over on 16 is a great winding, scenic trip! |
| Luis Merced wrote on 5/6/2005 6:45:07 PM: |
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I purchased a BMW k1200 RS. I was easy to do Business with Eric, he was honest and did very helpful. I felt very confident in buying from him. A real pleasure to have someone that you can depend on and so helpful. |
| Action Cycles wrote on 5/6/2005 6:45:36 PM: |
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My experience dealing with Eric has been very satisfactory and I look forward to working with him again. I highly recommend his service and you can depend on Eric. Carl Silverstein @ Action Cycles. |
| Bob Naumann wrote on 5/6/2005 6:46:00 PM: |
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Eric had listed for sale a bike that I was interested in, but the owner had retrieved it from Eric and was not going to sell it. Eric went out of his way to contact the bike's owner to see if we could work out a deal. We did, and I picked the bike up directly from the owner and paid a fair price for a bike that is essentially new. I'm very happy! All of this was coordinated via email! I have not met Eric yet, but plan to when I am shopping for another bike. He really went out of his way to facilitate this deal, and without ever meeting me or speaking to me over the phone, I think this demonstrates his commitment to providing excellent customer service. Thanks Eric! Bob Naumann Plano, TX |
| Ron Cheney wrote on 5/6/2005 6:47:53 PM: |
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I had been looking for a used goldwing for about 2 months. Everything I read about seemed to far away to look at or seemed out of my price range. A friend of mine told me about Eric. He had just what I was looking for. Eric had more buyers than he had goldwings. However, since I was the first to contact him and place a deposit he kept his word and I got the bike. He could have sold it for more money but did not. He even detailed the bike. Eric is a personable sort of person and seems to be a friend to everyone he meets. If I ever go looking for another bike I will look at Eric's website first. Would be my first recommendation to any of my friends looking for a used bike. The use of e-mail made the entire transaction process painless. Thanks Eric for your honesty and commitment to your customer as well as the seller. |
| Linda Hollinshead wrote on 5/6/2005 6:48:46 PM: |
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I am one happy girl!!! :) Found EXACTLY what I was looking for -1997 YELLOW HONDA 250 REBEL. Eric has been beyond exceptional to deal with. The bike was exactly as described! Excellent!! Will definitely look him up again when I'm ready to move to a bigger bike! We live in Arizona and found him easy to communicate with regarding the complete transaction of purchasing and shipping the bike! Thanks Eric! I've already spread the word about you to our friends!! |
| Sam Pollard wrote on 5/6/2005 6:49:17 PM: |
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I appreciated Erics help in buying my Honda from a individual that I did not know. He was very helpful and gave me information that I needed to make a good deal. I would recommend him to everyone. Thanks Eric |
| Tim Riddle wrote on 5/6/2005 7:43:48 PM: |
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I rarely buy anything on-line, let alone sight unseen. When I was searching for my 1969 Ducati Jupiter, I found a few on the web, but the one I purchased was from Eric Howell. Eric provided the most accurate information, tons of photos (shots of the bike from every imaginable andgle, and close-ups), and he responded to all of my questions promptly. Eric set up the delivery (I live in Northern California), and I was quite impressed with his shipper Daily Direct, a top notch outfit. I would not hesitate to purchase another bike from Howell's as I'm sure I would get an accurate depiction of the bike and its condition, and I know I would receive impeccable service. Thanks again for everything Eric, I'll send my pics soon! |
| Les & LuAnn Darnell wrote on 5/6/2005 7:44:51 PM: |
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Eric serviced our 2000 Valkyrie, whenever anything was needed, and when it was time to sell, we enlisted his services. What a great guy to work with - it was on his website, with many great pictures, the same day we dropped it off. The sale was quick and easy, and we got the price we were looking for. We would never consider buying, servicing or selling through anyone else. Thanks, Eric. We'll be watching your site for our next purchase! |
| Randy Youngblood wrote on 5/6/2005 7:45:28 PM: |
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What a pleasure it has been doing business with Eric. All the work he has done on my bike has been super fair in price and that is so uncommon today. He is a very good mechanic and he is honest, also very uncommon in the motorcyle business. I was sad to find out due to diabetes that the doctor said it was time to stop riding to preserve my health, so I turned my bike over to Eric and he sold it really fast. Don't let Van,TX. fool you being in a remote location for Eric sells many bikes at a fair price. I feel very blessed to have Eric as my friend. Do yourself a favor and let Eric handle your motorcycle needs. Randy Youngblood. |
| Dave Renegar wrote on 5/6/2005 7:46:13 PM: |
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I just picked up a Valk that I saw on Eric's web site a few weeks ago. I had searched through several other sites but found Eric's pictures and information were very helpful and accurate. When buying used bikes it really helped me to have a true professional like Eric provide the straight information and advise to choose wisely. As far as I'm concerned, Howell cycles and Eric Howell will have me as a customer from now on. His number will always be on my speed dial. |
| Michael Green wrote on 5/6/2005 7:46:42 PM: |
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I purchased a 1997 Harley Fatboy. Great price, responsive and honest exchange. Eric did not try to "Sell", just state the honest facts so I could make an informed decision. I bought the bike over the phone based on his feedback, and flew to pick it up and drove it back same day. Awesome :-) Varooom! |
| Matthew Bain wrote on 5/6/2005 7:47:14 PM: |
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I bought an 84 blazer from Eric. I live about 150 miles away so Eric described all the good and bad things about it through email. He was great, I love the blazer and I would rather buy from an honest man than a crooked dealer, thats why I liked Eric |
| Randy Youngblood wrote on 5/6/2005 7:47:47 PM: |
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A friend of mine in Tyler Tx told me that one of the few mechanics I trust to do good work at a fair price is Eric Howell in Van. I rode over and discussed some mechanical things I want to do with my bike and he gave me a quick,very fair estimate. I have ridden over several times and he treats me like one of his long time customers and I am sure we will be. It is hard to find motorcycle mechanics working on commission that will not find extra things wrong with one's bike, but Eric is not one of them. Van may be a little out of the way, but one can be sure, Eric is worth the trip and is an honest man. What I appreciate most about him, is that he always returns my calls or emails. Randy Y. |
| David Taylor wrote on 5/6/2005 7:48:31 PM: |
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I have been doing business with Eric for over a year. in fact everyone in my riding group goes to eric for parts,accesssories,repair. We trust Erics judgement. He's been taking care of my 1500 but when he emailed me about a 1800 goldwing he knew I would like to have, I bought it without test driving it because I trust Eric. I would recommend eric to anyone. He will continue working on my bike, but now, thanks to Eric thinking of me, it will be my 1800. thanks Eric. David Taylor |
| Scott D. wrote on 5/6/2005 7:49:04 PM: |
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Just received my '99 Triumph Speed Triple. Eric shipped it from Texas to Boston. I bought the bike based on some photos and a few conversations with Eric. This is normally a risky thing to do, but it's pretty obvious when you talk to him that Eric is a trustworthy guy. You can tell immediately. Thanks for everything Eric. It's a great bike, and it was an absolute pleasure doing business with you. |
| Lloyd Leach wrote on 5/6/2005 7:49:43 PM: |
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I met Eric through a friend (and satisfied customer) several years ago, I had just acquired an older Gold Wing, and needed help in making sure it was as good as it looked. Eric treated me like I had been coming to his shop for years, just like a friend. Over the years he took care of the Wing, making my riding experience worry free. I recomend Eric to anybody that will listen, and if I was to describe him to a stranger, I would only need one word, "honest"!! I recently purchased another ride from him, and it is even better than he described, many thanks friend. |
| Leo & Amy Miller wrote on 5/6/2005 7:50:13 PM: |
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We are new to the area and have been researching Goldwings for some time. We are looking forward to a long-term relationship with our "new" '98 SE and expect that Eric will be a big part of it. Thanks for helping make a big step for us seem so comfortable. We feel we came away with more than we paid for!!! |
| T. Pasche wrote on 5/6/2005 7:51:00 PM: |
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Eric sold my Harley Davidson and to say I am pleased with his professional and friendly attitude is an understatement. Eric is such a good person to work with that I am recommending him to a neighbor that has attempted to sell a Sportster for many months via the Cycle Trader. I have no doubt that Eric will be successful if given the chance. |
| John Pierce wrote on 5/6/2005 7:51:35 PM: |
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And the Bike is Great!!! I Love it!!! Thanks Eric |
| Chris Bouguyon wrote on 5/6/2005 7:52:11 PM: |
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I purchased a used motorcycle from Eric under complicated circumstances. I found him to be patient, supportive and willing to go the extra mile for both me and the owner of the bike. I am looking forward to working with him on accessories for my Honda ST1100!! Thanks Eric, you prove that customer service is NOT DEAD! |
| Steve Bryant wrote on 5/6/2005 7:52:44 PM: |
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Purchased used dirt bike from Eric and could not be more pleased. Eric managed to spend extra time with us talking about the bike even though he had plenty of activity going on at the shop. Had a real comfort level with him. Great Bike and this seemed like a great shop! |
| Patty Barker wrote on 5/6/2005 7:53:34 PM: |
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My husband is Don Barker and had a motorcycle accident on October 2, 2004 2 miles south of Quinlan TX. It was a one vehicle accident, possibly a deer hit or ran out in front of Don, he doesn't remember too much, other than a brown blurr in front of him and remembered falling off the bike on the left side of his beloved '04 Gold Wing, Titanium in color which he and Eric Howell call the "Titan." Well, Don was care flighted to Parkland hospital and the trooper finished the report as a fatality, the road was marked off in yellow spray paint, which we found out later they do in a fatality. The E.R. doctor at Parkland Hospital here in Dallas said that Don would have died for sure if he had not been wearing his helmet...you should see the helmet! There would not be much left of Don's head if he hadn't had that on! Praise the Lord for that! I notified Eric on the e-mail that night of the accident and when my daughter and I went to the hospital to ICU the next day guess who was standing next to Don's bed? Eric Howell! He not only is a good Christian man, but a great friend as well. We are honored to be considered his friends and praise the Lord for his love and compassion, especially during this time. Then I got all the paper work done for the wrecker that carried Don's "Titan" away in Greenville TX and notorized what they asked for and faxed to them, and guess who went after the "Titan" to bring him to a familiar place? Eric went on his day off and got the Titan for us, took to his shop, and put it in his personal shed to take care of it for Don, until he gets on his feet and back on the "Titan" again to ride with Eric and Eric's dad. Eric went out of his way to help his customer and friend, Don Barker. We have told this story to many of Don's friends at church {Fellowship Baptist in Forney TX] who ride Wing's, Harley's, etc. about Eric's shop in Van TX. You don't find many cycle shops that will go out of their way for you, but Howell's Cycle Shop does, and goes a step further. What a true witness for his Lord, he shows the love of Christ, not only through his friendship, but his care and concern of any customer that walks into his shop. When you are in his shop, you feel like part of his family. "Dear Lord, continue to bless Eric Howell and his business abundantly! He exhibits your love to all that he encounters. Continue to pour your blessings on this man." Immediately when Don was released from the hospital [11 days later] he didn't want to go home...he wanted to see the "Titan" at Eric's shop. Eric went over the "Titan" with a fine toothed comb and there was not a scratch on him, other than a left broken foot peg, and roll guards on each side had worn down "walking up" Hwy. 34 riderless, another 150 yards and then came to a stand still...still upright and leaned over on it's right guards, at a 45 degree angle. Honda needs to hear of this story, of what another great story about one of their great designed bikes, and how it followed Don's instructions, and didn't crash. Again, thanks, Eric, for your love, concern and display of a true friend in helping your brother, Don, out in a time of crisis. God Bless! |
| JIM Strickland wrote on 5/6/2005 7:54:17 PM: |
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Watch OUT for this guy-------- He is ONE of the best you will ever meet or deal with. |
| John Williams wrote on 5/6/2005 7:54:52 PM: |
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I met Eric about 4 years ago when I was needing new tires for my Gold Wing. I took off early one Saturday morning for the two hour drive to Van. Eric was there opened and waiting at 9 am just like he promised, put two tires on my bike, and was finished in about an hour. He was so nice and friendly, answered all the questions I could come up with about my bike, and was extremely fair on the price. Since then I won't let anyone else touch my bike. I am an Arctic Cat ATV and McCormick Tractor dealer in Lufkin, but my mechanic doesn't get to work on the Goldwing. I just rode my bike back this week for 2 new tires. While he was at it he bled the brakes and adjusted the idle for me for a little of nothing. Two Hours away, HA! That's nothing for great service, a great visit, and a great guy. I've only been in business for a year now, and Eric gives a good example for my guys and I to "try" to follow. I recommend Eric to anyone who needs anything in the motorcycle, atv and accessory field, and I even refer my own customers to him. He is simply the best guy I have dealt with in years in this Hustle, Bustle world we live in, and I'm also glad to call him my "Friend". Thanks, Eric. John Williams, Owner, Steel Horses, Lufkin, Texas. |
| Bob Hahn wrote on 5/6/2005 8:02:58 PM: |
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Last month, I had the oppertunity to deal with Eric, in the purchase of a 1995 Honda Pacific Coast 800. Having never made any type of large internet purchase in the past, nor having much first hand knowledge of the "rare" Honda Pacific Coast 800, I was dependant on Eric to work with me in determining first, whether or not the bike I was interested in was really the right bike for me and second, reassuring me that the bike he was selling was everything he was advertising. Well, here we are, a month later and I am the very happy owner of a clean, well running Pacific Coast 800... Eric had disclosed that the bike had some minor scratches and that the windshield had some hash marks; upon arrival, I found the scratches to be insignificant and had planned on replacing the windshield with a new aftermarket replacement before ever seeing the bike. My overall experience with this purchase was exceptional; I can only hope that future "sight-unseen" purchases I make, will be similar to this experience. Thanks Eric... If I ever get an opportunity to ride from San Diego to Texas, I'll be sure to look you up and take a look at your Goldwings. Your friend and satisfied customer, Bob |
| Don Barker wrote on 5/6/2005 8:03:30 PM: |
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Had a pretty serious accident on my '04 Titanium. Went down in Terrell on Hwy. 34. I think I was hit by a deer. It was just a blur. Was in the hospital for 13days and at first they thought I wouldn't make it. Well, my dear friend and "Bro," Eric Howell, AKA, the "Silver Bullet," was at my side in the hospital and doing all he could to help me and my family. Well, he went and picked up my "04 Titan," and took him home to Howell Cycle. There, he handled all the insurance adjustment and repair. Well, I'm back on my feet now and the Good Lord has me almost 100%. The Titan is in my garage and looks better then He did when I bought Him. Eric also saved me almost 40% in repairs from the adjustment and what a great time to have a savings like that, especially at Christmas. Thanx, Eric, I'm sorry these words don't really do what you did for the Barker Bunch justice. |
| JACK LAW wrote on 5/6/2005 8:04:05 PM: |
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IN NOVEMBER OF 2004 I BOUGHT A 1989 GOLD WING FROM ERIC. BEING FROM MASS IS A LONG WAY FROM VAN TEXAS WHEN YOUR BUYING A BIKE YOU CANT SEE OR RIDE. BUT ERIC SAID IT WAS IN GREAT SHAPE. HE SAID IT WAS AS GOOD AS THE PICTURES. SO WE MADE A DEAL. I ASK ABOUT SHIPPING. ERIC ARRANGED THE SHIPPING. ALTHOUGH THE BIKE TOOK A WHILE TO GET HERE BECAUSE OF THE SHIPPING CO. ERIC WAS GREAT ABOUT ASSUREING ME IT WILL BE HERE SOON. WHEN THE SHIPPING CO CALLED ME AND TOLD ME WHEN THEY WOULD BE HERE, THEY WERE RIGHT ON TIME. THE BIKE WAS AS GOOD AS ERIC SAID IT WOULD BE. YOU COULDNT ASK FOR A BETTER PERSON TO DEAL WITH. HE IS SO HONEST. I HAVE EMAILED ERIC SEVERAL TIMES JUST TO TALK. HE IS ALWAYS RIGHT THERE. I CONSIDER ERIC A GOOD FRIEND & A VERY SATISFIED COSTOMER. THANK YOU. JACK LAW, MARTHAS VINEYARD MASS, |
| Liz Thortis wrote on 5/6/2005 8:04:42 PM: |
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I just purchased a 2002 Honda VLX 600 on 2/19/05 from Eric Howell. I had been corresponding with Eric via email about this bike on his web site, I was so excited when I saw this bike I knew it was the one I wanted but I had placed a bid on Ebay the day before on another bike and less than an hour before the bidding stopped someone had out bidded me (thank goodness) because after corresponding with Eric I knew what a great deal I was getting for the bike he sold me. He is an outstanding person and very friendly. My husband and I are very thankful to him for all his help and plan to be back to buy and visit with him. Thank you so much Eric! It was worth the drive and we will see you soon. |
| Gil wrote on 5/6/2005 8:05:17 PM: |
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I quite honestly don't recall how I came upon Eric's web site. That is not important- what is important is that because of him I now have a '97 Valkyrie between my legs that is THE BIKE I wanted. What he says, he does. He does what he says. He's a rare person - he is totally honest. And for those who are fortunate enough to live within riding distance he has one more big plus - Rick who works with Eric in the maintenance/repair shop. Drop-in & visit, telephone,or email these guys. You'll be better for it and your bike most certainly will! |
| Gil wrote on 5/6/2005 8:05:51 PM: |
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I want to add a P.S. to the comments I just made ( look at Gil immediately above this note. My point is that the comments you see are verbatim - meaning absolutely no editing. What I typed is what was directly posted. Some sites filter comments. Not Eric. |
| Johnny Brown wrote on 5/6/2005 8:06:24 PM: |
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Eric, just wanted to say thanks for taking the extra time with me on Friday March 11, 2005, after changing the oil to check the fluid level of my coolant and the tire. To me that was great customer service, that is why you will get all my business. You were recommended to me by Homer Smith and I have also recommended your shop to others. If they do no use you they are crazy. Eric thank you again for taking the extra time for a rookie rider. |
| Tom Wilson wrote on 5/6/2005 8:06:54 PM: |
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Got to meet the gang on my way to Daytona Beach. What a GREAT bunch. On way back I stopped and had them re-gap my plugs, took a few mins and I was back on the road. Great people to deal with. If your ever on the road near Van, Tx, take the time to go meet Eric and the gang, It will be well worth it, you will not meet a finer gentleman and biker !!!! |
| Mac Pursley wrote on 5/6/2005 8:07:29 PM: |
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I have been dealing with Eric for the last 4 years. I have found Eric to be fair,honest,helpful and a good friend. I would recommend him to anyone I just bought a 2001 Shadow Spirit from him and I am really happy with it. |
| Randy Youngblood wrote on 5/6/2005 8:08:03 PM: |
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Let all other bike dealerships take notice. Eric helped me again after already selling one bike for me; I brought another over and after working with me and the buyer, he put together our deal and sold the bike in one day; Yes, that is correct; ONE DAY. That is the type of treatment that all customers deserve but seldom get;Eric has maintained the special touch that one can find in a family owned business; do yourself a favor and drive to Van, Texas and be amazed. Thanks to my friend, Eric. Randy Youngblood |
| Don & Misty West wrote on 5/6/2005 8:08:42 PM: |
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I first heard about Eric's shop while shopping for new tires for our bike. Everyone in our biker ministry recommended Eric as the cheapest and the best shop around. It was then we got the fever for a new larger bike for my wife Misty and myself. Eric found us exactly what we were looking for and made us both feel completely at ease about purchasing a used bike. Eric and his staff were very professional and a pleasure to deal with. We will use him for all of our repair and purchasing needs in the future and would highly recommend anyone else to Howell's cycles for all their needs. Thanks again and may God bless you every day in every way, Don & Misty West |
| JANICE LIGHT REEVES,MRS.BRIANWH wrote on 5/6/2005 8:09:23 PM: |
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WHAT A GREAT PLACE TO BUY A USED 2000 DYNA LOW RIDER MY THIRD HARLEY AND I AM ONLY 58 YRS YOUNG. SO I NEEDED ERIC'S HONESTY, KINDNESS AND PATIENCE. THE BIKE WAS EVERYTHING HE SAID AND MORE, I SAID. NOW YA'll COME TO SEE ERIC IF YOU WANT YOU AND YOUR BIKE TO BE TAKEN CARE OF CORRECTLY & WITH EXPERTISE, HE IS A DOOZIE THANK YOU ERIC,WE WILL TELL OTHERS & BE BACK, HUGS |
| Joshua Schlesner wrote on 5/24/2005 10:17:01 PM: |
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I was looking for a quality used bike for about a month when I came across Eric Howell's web site. At first look I thought this was just another do it your selfer trying to make a buck without havin to work. That was not the case. As you can tell from other comments left on this site. I am now a proud owner of a 2002 Suzuki 800. Eric is great to work with and will treat you as he would expect to be. I will definatly look for my next used bike at Howell's. |
| Mick & Sue wrote on 5/26/2005 5:31:20 PM: |
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HI Eric, thank you for your time and patience with our new purchases, you went out of your way to help us and get us going on our trip across the states, thanks again
From the Irish Wingers. |
| Ron & Cathy Lawson wrote on 6/2/2005 12:16:40 PM: |
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We use Eric for maintenance, tires and accessories for our 1800. No one is better than Eric...not for price or service! And he is an all-around great guy to boot!!! We live about 70 miles away but wouldn't consider using anyone else. I recommend him to everyone on the gl1800riders.com site too. He's worth the ride! |
| Brent Jasper wrote on 6/14/2005 2:29:29 PM: |
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I recently drove to Howell's Cycle in Van, TX from the DFW area, becuause I could not find the bike I was looking for in "the big city." Eric Howell made me feel like an important customer and a friend. It is obvious that the customer is #1 in Eric's book, so I will continue to go to him for all of my cycle needs. Not to mention, he has a great selection of bikes and parts. Thanks again Eric and I'll be back to see you soon. Brent Jasper - Arlington, TX |
| Mark Menasco wrote on 7/5/2005 12:12:55 PM: |
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Eric is a truely fine gentleman to due business with. I recently purchased a 02 Shadow ACE that Eric had in his showroom. Service after purchase, is what I like best about this whole experience. I have recommended Eric's shop to everyone that I run across. Eric will always have my future business for service, part, or a new bike. |
| Bill Hamilton wrote on 7/27/2005 3:57:43 PM: |
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I am Pastor of a church in Brownsboro, TX, and President of "Wheels Of Mercy" motorcycle ministry. Eric's sister-in-law is a member of our church and told me about his shop. Also, some of our members had done business with him, and gave a good report. When it was time to replace the front tire on my VTX1800, I called Eric. He lived up to his reputation! Now, if I could just convince my wife that I need that Road King. Thanks Eric and may God bless you! |
| Charlie Krause wrote on 8/31/2005 2:53:17 PM: |
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08-31-2005
I started looking for bikes last October and found Eric's bike shop on the internet trying to find a Voyager but of course his was immaculate and in great shape and at that time I just couldnt afford it. I found one in Colorado on thrifty nickel for a great price and what I could afford and got what I paid for. It was a bike but not a Howell bike.
I then got some money from an estate sale and started looking around for a GL1500 and went to Eric's site and sure enough a gorgeous 90 GL1500 SE in great condition and so I drove on a 102 degree day on a friday and tried it out and a 1200 he also had. I had a 1200 for 5 years and put 130,000 miles on it.
When i got there the pics did not do it justice, gorgeous, well taken care of and when I drove it, felt like my first 84 Interstate I bought but alot better. I knew I wanted a 1500 and went to Eric's site first remembering the mint Voyager.
I wanted the rear speakers and Eric ordered them on Monday, got them in Tuesday after lunch and called me and told me it was ready. He had put to the front of the line to get it ready for me to buy. It doesn't get any better than Eric and Howell's Cycle.
Well the pearl color, the great condition sold me on the bike. I tried it on the 26th and I drove him home today.
Thanks Eric and for all you did. I will be back and I will tell everyone about his company. Feels like home when you buy from Eric.
Charlie Krause
Carrollton, TX |
| Glenn Strutton wrote on 10/5/2005 4:28:02 AM: |
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Well my relationship with Howell's Cycle goes back for several years. I do not even remember who told me about Eric, but I sure am glad they did. Eric is a rare find in the mechanic feild. He is one person that you can trust to fix only what needs fixing and not take advantage of the problem. A couple of years ago I went down on my wing and when ask what to do with the bike, my wife Janice told our friends to take it to Eric. With me in the hospital she did not have time to worry about it and she knew that if they took it to Howell's Cycle she would not have to. Thanks again Eric!!!
Glenn |
| Ray "Redbeard" Moore wrote on 11/21/2005 12:13:46 PM: |
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I am the road captain for Wheels of Mercy Motorcycle Ministry and Eric replaced the clutch on my 1500 Drifter. I do most of the work on it myself, but felt more comfortable leaving this to Eric after the work he had done on some of our members bikes. He now does the work on most of the bike s in our chapter and has sold bikes to a lot of our members. He is a honest good mechanic. |
| Larry Chapman wrote on 3/1/2006 1:21:14 PM: |
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My friend Gary Centers and I made an appt. today to ride from Allen Tx to see Eric for tires for my Wing and brakes for Garys wing. We got to Erics at 8:45am. He had the tires on my bike and the brakes on Garys bike done in 1 hour and 40 mins and we were happily on our way back home. What service!!!! Great inventory of Goldwing products available also. Thanks Eric |
| Tom Petersen wrote on 5/15/2006 4:07:04 PM: |
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I was needing new tires for my 05 Gold Wing. I called early one Thursday morning for for price on tires and and install today and he was booked in the afternnoon so if I could make it around 10:30 I would be next so I started off on the 1 1/2 hour drive to Van. Eric was opened and finishing up mounting tires on a GL1500 at 10:30 am just like he promised, put two tires on my bike, and was finished in about an hour. He was so nice and friendly, answered all the questions I could come up with about my bike, and was extremely fair on the price. I am POSITIVE that i will be back in about 13,000 miles. I got a neighbor that will be making the trip to Van because of my recomendation. That's nothing for great service, a great visit, and a great guy. I recommend Eric and the web page to anyone who needs anything in the motorcycle, atv and accessory field. He is the best mechanic I have dealt with in years. Thanks, Tom & Lynda Petersen Arlington TX |
| Frank Parker wrote on 11/16/2006 6:24:21 PM: |
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How fortunate to have a shop so near by that can be counted on to be honest, and do good work. I'm new to biking, and it's great to know someone who I can count on to do good work and not be taken advantage of. |
| Lynda wrote on 4/19/2007 5:12:44 PM: |
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I just want to say that I think Eric is GREAT. He found me my 2001 V-Star Classic 650 and he and his hand Robert have put several items on my bike. Eric is always there to answer my questions and help me with anything I need. He even gives me a hard time.....along with Robert. Always "wondering what I want now"! LOL I would recommend Eric and his shop to anyone...... and I do! He's the best. |
| Larry Chapman wrote on 5/4/2007 7:41:43 PM: |
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We made an appt with Eric and his staff to have tires put on our Goldwings at 9:30 am on a friday morning. We got there at 9:15 and they put on two sets of tires for us and did one brake job. We were on our way home is less than 2 1/2 hours. Great job Eric, we will see you next time. Larry Chapman & Gary Center |
| Ron Pitts wrote on 5/24/2007 3:29:24 PM: |
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Outstanding service on my wing! Thanks for all your help Eric. You and your crew are the best! Will be seeing you guys again!!!
Ron |
| ROBERT ELLIOTT wrote on 5/26/2007 8:08:59 AM: |
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All my dealing with Eric Howell have been great. I would never take my goldwing to any other place. Thanks, Eric for all your help. Bob Elliott 5/26/2007 |
| Larry Catherwood wrote on 9/20/2007 4:34:58 AM: |
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I'd just like to say thank you to Eric,The Honda Rebel we purchased yesterday was everything he advertised it to be and much more,His friendly service is unmatched. He definetly goes above and beyond the call of duty to satisfy his customers. Our transaction went smooth as silk,He is AAA+++ to deal with.We will definetly be a repeat customer, Thanks again Eric
Larry and Donna |
| Eric McCauley wrote on 10/7/2007 6:41:22 PM: |
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I have known Eric Howell for many years. He has always been the one I went to with a problem or question about motorcycles. Recently I purchased a Honda Goldwing through Eric and he was very knowlegable and helpful as I was moving up to a much bigger motorcycle than was used to. Eric has always been easy to deal with and I am sure I will be dealing with him for many yeasr to come. |
| Tim Woodall wrote on 1/30/2008 3:47:45 PM: |
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I just recently found an item of Eric's on Ebay and he went out of his way to ship the item on the next day. Answered all my questions without hesitation and seemed very sincere about hoping I enjoyed my purchase. I will be checking his auctions and web page whenever I need anything else!
Thanks!! |
| Rob Miller wrote on 7/22/2009 10:32:12 PM: |
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Cool site. |
| Rex and Jan Byrd wrote on 8/3/2009 9:41:17 AM: |
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We just purchased an 07 1800 Goldwing from Eric. Since we bought it sight unseen we were a little nervous. But when we got to Van, TX and met Eric, we knew there was no reason to worry. He had been TOTALLY honest on EVERY detail and was very accomidating. We would reccomend his business to anyone. We just wish his place was a little closer to Rocky, OK. By the way, we got an EXCELLENT bike for an EXCELLENT price!! Thank you very much Eric. It has been a pleasant experience. Rex and Jan |
| Bruce Conrad wrote on 8/20/2009 4:05:52 PM: |
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In August 2009 I purchased a used 2009 Kawasaki Vulcan from Eric at the shop. It was a 90 mile one way drive from where I live in the Dallas area, and worth every mile. The bike was a consignment bike, and before delivery, Eric checked the bike over, cleaned the carb and made sure it was running like a top. His delivery was on his day off, right on time and as promised. The whole experience was pleasant. I would buy from him anytime. |
| Chris Abrahamsen wrote on 9/10/2009 5:26:25 AM: |
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I arrived in east TX from northern CA to visit family and experienced some problems with my 2000 Goldwing along the way. I was in TX for two days and Eric was highly recommended for looking at my bike. He took the time to immediately investigate the problem and within the morning had the problem diagnosed and fixed. This problem would have left me stranded somewhere along the road. I returned to CA with absolutely no problems. I praise the Lord for providentially leading me to Eric and highly recommend him for working on any bike. Eric's reputation will soon be known throughout the northern CA area. |
| Woody wrote on 5/21/2010 7:53:42 AM: |
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I've been doing business with Eric since 1994 and have never gotten a bad deal. During one tire change on my wife's Softtail, Eric's mechanic let a wrench slip and it scratched heat-shield on the inside of the muffler so slightly it wouldn't be noticed unless you looked really hard. He felt he had to show it to me and wanted to pay for a new heat-shield. Even after I refused to accept that, he wouldn't charge me for the labor on the tire change. His prices have always been good and his service exceptional. That's why I've been using him for 16 years on many different bikes. Thanks Eric for being a Christian businessman without the big Christian Signs out front. You don't have to say you're a Christian. You act it. |
| ROGER MANESS wrote on 8/31/2010 3:19:20 PM: |
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eric worked with me the whole way on getting me my bike and paper work,hes a great bguy...thanks for everything roger maness |
